Privacy Policy

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EFFECTIVE AUGUST 1ST, 2017

This privacy policy has been compiled to serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US information security and privacy laws, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. We hope that providing this policy will give all of our users a clear understanding of how we collect, use, protect, and handle your Personally Identifiable Information.

TL;DR Version

  • We collect information from you when you subscribe to our newsletter, and when you sign up for, or log in to the Parabol software application
  • We will never give or sell this information to any third-party without advance notice to users
  • You can unsubscribe from email communications at any time by using the unsubscribe link at the bottom of any email
  • We use localStorage on your browser to store Parabol application data and enhance your experience
  • All financial transactions and credit card data are processed through a gateway provider and are not stored or processed on our own servers
  • We adhere to the California Online Privacy Protection Act and the United States Federal Trade Commission's fair information practice principles (FIPPs)
  • We do not specifically market to children under the age of 13 years old
  • You can contact a real human at any time from our contact page

Details

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, where appropriate, you may be asked to enter your name, email address, credit card information, or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, subscribe to a newsletter, request support, enter information on our site, or provide us with feedback on our products or services.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, access the website, or use certain other site features in the following ways:

  • To personalize your experience and allow us to deliver the type of content and product offerings which are most relevant or interesting
  • To improve our website or application in order to better serve you
  • To allow us to better service you in responding to your customer service requests
  • To administer a contest, promotion, survey or other site feature
  • To quickly process your transactions
  • To send periodic emails regarding your order or other products and services

How do we protect your information?

We conduct regular assessments of our site and application for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We do not use Malware Scanning.

Your personal information is stored behind secured networks and is only accessible by a limited number of persons who have special access rights to these systems. All employees with such access are required--as an obligation of their employment--to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Transport Layer Security (TLS) technology.

We implement a variety of security measures when a user places an order; or enters, submits, or accesses their information, in order to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers. Our servers never see your credit card data. Your credit card information is sent directly from your web client, using bank-level security, to our payment provider, which is PCI DSS certified.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. They are used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Understand and save user's preferences for future visits
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future
  • We may also use trusted third-party services that track this information on our behalf

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your personal browser settings. Since each browser is a little different, please referene your browser's Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser, some of the features that make your site experience more efficient may not function properly. 

Third-party disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to any outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or to protect ours or others' rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

We do not include or offer third-party products or services on our website.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

  • Users can visit our website anonymously
  • A link to this privacy policy is included on our home page
  • Our Privacy Policy link includes the word 'Privacy' to make it easy to find
  • Users will be notified of any Privacy Policy changes on our Privacy Policy Page
  • Users can change their personal information by logging into their account

How does our site handle Do Not Track signals?

We do not honor Do Not Track signals. We don't honor them because they would degrade our application experience.

Does our site allow third-party behavioral tracking?

We do allow third-party behavioral tracking.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States, and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

  • We will notify you via email within 7 business days.
  • We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions
  • Process orders and to send information and updates pertaining to orders
  • Send you additional information related to your product and/or service
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred

To be in accordance with CAN-SPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses
  • Identify the message as an advertisement in some reasonable way
  • Include the physical address of our business or site headquarters in emails
  • Monitor third-party email marketing services for compliance, if one is used
  • Honor opt-out/unsubscribe requests quickly
  • Allow users to unsubscribe by using the link at the bottom of each email
  • If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email and we will promptly remove you from all correspondence

Contacting Us

If there are any questions regarding this privacy policy, you may contact us here:

love@parabol.co

Parabol, Inc.
152 Carlton Ave, Third Floor
Brooklyn, New York 11205
United States

Last Edited on April 09th, 2018